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Privacy Policy

1. Privacy Policy

1.1 Introduction

This Privacy Policy explains how [Mental Health in Finance Ltd] (“we”, “us”, “our”) collects, uses, and protects personal data when you use our website www.mentalhealthfinance.com, and our related services.

We are committed to handling personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (“PDPO”) and, where applicable, the UK General Data Protection Regulation (“UK GDPR”) and Data Protection Act 2018/

By using this website, you agree to the terms of this Privacy Policy.

1.2 Data controller and contact

  • Data controller: Mental Health in Finance Ltd

Registered address: 1603, L Place Centre, 365 Queens Road, Central, Hong Kong

If you have any questions about this policy or your personal data, please get in touch with us at the email above.

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1.3 What data do we collect

Depending on how you use our website, we may collect:

  • Identification and contact details: name, job title, organisation, email address, telephone number, postal address.

  • Communication data: information you provide via contact forms, email, event registrations, surveys, or feedback.

  • Usage data: IP address, browser type, device identifiers, pages visited, time and date of visits, referring websites (through cookies and similar technologies).

  • Marketing preferences: your preferences for receiving information about events, newsletters, or resources.

We do not intentionally collect special category personal data (e.g., detailed health information) through the website unless you choose to provide it in a free-text message; if you do, we will handle it with particular care and only for the purposes described below.

1.4 How we collect data

We collect personal data in the following ways:

  • When you fill out our contact form or otherwise contact us.

  • When you register for events, webinars, or mailing lists.

  • When you participate in surveys or research hosted or linked from our site.

  • Automatically through cookies and analytics tools when you browse our website.

1.5 Purposes and legal bases (if UK/EU data subjects)

We use your personal data for the following purposes:

  • To respond to enquiries and provide information you request (performance of a contract or steps at your request).

  • To manage event registrations and attendance (performance of a contract).

  • To send newsletters or marketing communications where you have opted in (consent; you may withdraw at any time).

  • To operate, secure, and improve our website, including usage analytics and troubleshooting (legitimate interests).

  • To comply with legal and regulatory obligations, and to establish, exercise, or defend legal claims (legal obligation; legitimate interests).

Where required by law, we will obtain your consent before using your data for direct marketing or non-essential cookies.

1.6 Cookies and analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences.

  • Understand how visitors use the website.

  • Improve performance and security.

You can control cookies through your browser settings and, where provided, via our cookie banner or preference centre.

If you turn off cookies, some website features may not function properly.

1.7 Disclosure of your data

We may share your personal data with:

  • Service providers who support our operations (e.g., website hosting, email delivery, analytics, event platforms), under contractual confidentiality and data protection obligations.

  • Professional advisers (e.g., legal, accounting) where necessary to protect our rights or comply with our obligations.

  • Regulators, law enforcement, or other authorities where required by law or to protect vital interests or legal rights.

We do not sell your personal data to third parties.

1.8 International transfers

Our website and service providers may be located outside Hong Kong and, where relevant, outside the UK/EEA.l

Where we transfer personal data internationally, we take all reasonably practicable steps to ensure that appropriate safeguards are in place, consistent with applicable data protection laws (for example, contractual safeguards or equivalent protections).

1.9 Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law.

When personal data is no longer required, we take all reasonably practicable steps to erase or anonymise it.

1.10 Your rights

Subject to applicable law, you may have the right to:

Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data in certain circumstances.

  • Object to or restrict certain types of processing.

  • Withdraw consent where processing is based on consent (e.g., marketing).

Requests should be submitted via email to info@mentalhealthfinance.com. We may need to verify your identity before we can act on your request.

If you are in Hong Kong and have concerns about our handling of your personal data, you may contact the Office of the Privacy Commissioner for Personal Data (PCPD).

If you are in the UK, you may contact the Information Commissioner’s Office (ICO).

1.11 Data security

We take reasonably practicable steps to protect personal data from unauthorised access, processing, erasure, loss, or use, including organisational, technical, and physical security measures appropriate to the nature of the data.

However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

1.12 Third-party links

Our website may contain links to third-party websites or services that we do not operate or control.

We are not responsible for the privacy practices of those third parties, and you should review their privacy policies before providing any personal data.

1.13 Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

The “Last updated” date at the top of this page indicates when this policy was last revised, and any changes will take effect when posted on this website.

2. Website Legal Disclaimer (Template)

This is a general website and professional‑services disclaimer. Given your mental‑health context, it is essential to be very clear that your content is not therapy or clinical advice.

2.1 General information only

The content on this website is provided for general information and educational purposes only.

Nothing on this website is, or is intended to be, professional advice (including but not limited to medical, mental health, psychological, legal, financial or other professional advice), and you should not rely on it as such.

2.2 No therapeutic or clinical relationship

Use of this website, including sending us a message via any contact form or email, does not create a therapist–client, psychologist–client, counsellor–client, doctor–patient, or any other professional relationship.

If you wish to engage professional services, this will be subject to a separate written agreement or consent process.

2.3 Not an emergency or crisis service

This website and any email or contact form are not monitored 24/7 and must not be used for emergencies.

If you are in immediate danger or in a mental health crisis, you should contact local emergency services or dedicated crisis helplines in your jurisdiction.

2.4 Accuracy of information

We take reasonable care to ensure that information on this website is accurate and up to date. Still, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or any information, products, services, or related graphics.

Any reliance you place on such information is strictly at your own risk.

2.5 Limitation of liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage (including, without limitation, indirect or consequential loss or damage) arising out of or in connection with:

  • Use of, or inability to use, this website.

  • Reliance on any content or materials on this website.

  • Access to or use of any third-party websites linked from this site.

Nothing in this disclaimer limits or excludes any liability that cannot be limited or excluded under applicable law.

2.6 Third-party links and resources

This website may contain links to third-party websites or resources. ​

We have no control over and accept no responsibility for the content, accuracy, policies, or practices of any third-party websites or resources, and links are provided for convenience only.

2.7 Intellectual property

Unless otherwise stated, we own or license all intellectual property rights in the content and materials on this website.

You may view and print pages for your personal, non-commercial use only, and you may not reproduce, distribute, or exploit any content without our prior written permission.

2.8 Changes to this disclaimer

We may revise this disclaimer from time to time, and the updated version will apply from the date it is posted on this website.ailawyer+1

Your continued use of the website after any changes constitutes acceptance of the updated disclaimer.

3.  Toolings

  • SurveyMonkey – SurveyMonkey is used to collect anonymous data for use in meta qualitative and quantitative surveys. Please find their storage, compliance, and disclaimers by visiting https://www.surveymonkey.com

  • Ask a Hong Kong and UK-qualified lawyer (or your existing counsel) to review before publishing, especially given the mental‑health and cross-border aspects.linklaters+2

If you share your exact domain, user locations, and what data you collect (contact form fields, newsletter, event platform, etc.), I can tighten the wording and add specific clauses for you.

Mental Health in Finance Ltd. 2026

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